Condominiums Favorite Target for Surprise Water Bills

Insurance, Natural Gas, Electric, and Water/Sewage are usually the four big budget items for any condominium. Together in one condominium that I own in, that represents 48% of our operating budget (excludes contributions to reserve fund). As they are such large amounts of a budget, even small fluxuations in billing can significantly impact a condominium.

Watson Heights Condominiums in Guelph, Ontario, received a $25,603.89 bill for 21 days of excessive use. The water consumption was normal before and after, and during that time there were no repairs of leaks or burst pipes. The meter was tested and was determined accurate. The residents will have to pay for this ghost water consumption.

Kingman Acres Village Condominiums in Florida was 70 percent higher one month because of a software glitch that public works admits happened (kudos to the city for quickly identifying the issue and owning up to it – that’s admirable and should be supported).

A condominium in Sandy Springs, Ga. received a more than double bill ($16,000 vs. an average of $6,500) ghost consumption bill in early this year.

And a whole swack ( here, here, and here) of condominium complexes this year have received outrageous bills because the city metering system (1) either had been failing to bill over time – sometimes for years, or (2) when the condominium was switched to metered billing, the difference over actual consumption and assumed was back billed – again up to 5 years.

In all my searching though, I never did find a report of a city municipal water service rebating a condominium for having lower metered billing than the averaged billing. Seems payment is a one way issue.